Need help with ON TAP? We're here for you.
Email support
mylesontap@gmail.com
How do I delete my account?
Open the Me tab, tap the Settings (gear) icon, and scroll down to Delete Account. This is permanent — your profile, posts, and personal data are removed within 30 days per our Privacy Policy.
How do I report a post or user?
To report a comment, tap the flag icon next to it. To report someone's whole account, visit their profile and tap the ⋯ menu in the top right, then Report. We review every report.
How do post limits work (regular pours vs. Happy Hour)?
You get 2 regular pours a day (4/day with ON TAP Pro), plus 1 bonus Happy Hour pour between 5:00–5:59pm your local time. Regular and Happy Hour slots are independent, and both reset at local midnight.
How do I change my username?
In the Me tab, tap your @username to open the rename sheet. To keep things fair for everyone, usernames can only be changed once every 30 days.
I forgot my password / can't log in — what do I do?
On the login screen, tap "Forgot password" and follow the reset link sent to your email. Still stuck? Email us and we'll get you sorted.
Don't see your question here? Email us at mylesontap@gmail.com and we'll help you out.